STANSFIELD - SMITH PTY LTD - FREQUENTLY
ASKED QUESTIONS (FAQ'S)
Where
are you located?
We are located in the South East of Melbourne in the suburb of
Hallam. The site was picked for its convenience as it can be easily
accessed from both the Princes Highway and the South Eastern Freeway.
What products do you offer?
Here at Ian Stansfield-Smith we offer a vast range of hard to find
shapes, sizes and grades as well as the more commonly used, “bread
and butter”, materials. The majority of our stock on the floor
is solid round bar however, as can be seen by our products listed
on our “home page” we deal in most forms of steel imaginable.
If we do not have the stock on hand, we will help you find it.
Do you deliver?
Yes, as well as having our own metropolitan Melbourne drivers, we
have accounts set up with freighting companies all over the country.
Due to the high volume of materials we ship every day, we guarantee
excellent rates irrespective of where you may be located. We make
no money off freight, it is purely a service we provide to enable
us to better service our customers. Feel free to test us by asking
us for a no obligation quote.
Do you offer cutting facilities?
Yes, we have one employee purely devoted to the running and maintenance
of our three saws on site. This ensures our ability to provide prompt
service on all cutting jobs. Feel free to check our highly competitive
rates by contacting us and requesting no obligation quote.
What are your hours of
operation?
Our warehouse opens from 7.30am and remains available for pick-up
right through the day until until the warehouse closes at 4pm. We
do request however that you arrive allowing enough time to have your
job loaded by 4pm. Our office staff remain on hand until 5.pm
to assist with any enquiries you may have.